The Refresh Orlando Heirs

Customer Relationship Management or CRM is a combination of enterprise strategies, business processes and information technologies used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. CRM software systems automate many customer-related business tasks.

CRM applications are traditionally developed as client-server software which incurs higher initial cost of ownership. The proliferation of the Internet and the Web has fueled the rapid growth of Web-based CRM or online CRM applications. Web CRM systems are widely deployed for web based call center, contact management, trouble ticket, personal information manager and scheduling.

The life cycle of CRM consists of three phases - customer acquisition, customer relationship enhancements and customer retention. CRM software streamlines CRM activities at each phase of customer relationship management.

Customer Acquisition

Contact management module and direct marketing module of CRM allow companies to effectively promote and market their products and services to prospects. Those modules help speed up the acquiring processes and reduce the cost of acquiring new customers.

Customer Relationship Enhancements

CRM helps companies better understand existing customers’ needs and behaviors and enhance the profitability from existing customers by cross-selling. They can customize their products and services to individual customers’ needs and preferences.

Customer Retention

Customer service module of CRM system gives the organizations the edge in customer support and call center services. They can increase customer satisfaction while reducing the cost of support. Customer retention is critical to the overall profitability of an organization. A customer you spend hundreds of dollars and months to acquire may leave you in seconds as a result of poor customer services.

Copyright 2005, Bruce Zhang

Bruce Zhang has over 10 years experiences in developing and implementing ecommerce and ebusiness systems in various industries. He has created a news aggregator http://www.sysoptima.com/newsbot/crm.php that automatically extracts CRM news and new articles from over 50 sources daily to help corporate executives, IT professionals and consultants to keep up with the latest development in enterprise software market. The website offers a knowledge base for understanding CRM software from a systems perspective.

Perfect gift-wrapping for children’s gifts!

This is a great way to recycle clear plastic soda or water bottles instead of a using gift bag. For a fun idea, mail the bottle with a gift or party invitation inside.

For each gift bottle you will need:

- A clean 2-liter clear soda bottle
- Craft knife (or a box knife)
- Acrylic paint, permanent markers or stickers
- Curly ribbon or raffia
- 1 1/2-inch wide ribbon or torn fabric, optional

Use the knife to cut a slit in the bottle that is large enough to squeeze your gifts inside. You may need a bit of patience to get your gifts inside the bottle. It’s going to be a tight fit!

Decorate the bottle!

For a baby shower gift, you might paint hearts, lambs, baby bottles, or any other baby items. For little boys, you might add cars, trucks, blocks or some sports related pictures.

If you need it quick, just add some stickers and use permanent markers to decorate.

Attach curly ribbon to the top. You can use the ribbon for a bow on top to hide the cap or just cover the cap with the wide ribbon and tie the curly ribbon around it.

Use your imagination!

These bottles can also be mailed:

Slip an envelope or index card inside with the mailing address and tape it to the inside of the bottle. Pack the bottle with the gift, plus brightly colored confetti or crumpled tissue paper. Use clear postage tape to seal up the slit.

A very cute gift presentation!

Copyright 2004 by Leslie Sausage

Leslie Sausage lives with her husband in rural Texas. She is the mom of four grown children, a freelance writer and an elementary school teacher! For creative, practical and fun ideas please visit her web site at http://www.heart4home.net.

You are ready to bring your Boxer home? First, you must prepare your house. Whether you are bringing home a puppy or adult Boxer, you may want to spend some time surveying your house from a Boxer eye view (about 2 feet off the ground). Wires, drapes and counters look pretty interesting from that height.

The Best Ways to Boxer-Proof Your House

Below is a list of how to Boxer-proof your home for adult or puppy: It is only a partial list, but a good start to your own research.

1. Be sure to keep anything valuable (or what you don’t want chewed) at least 3 feet off the floor. Boxers have an amazing ability to jump, even as puppies. This includes anything on the coffee table, kitchen counter, buffet, etc. Boxers are curious and love to explore.

2. It may be cute to see your puppy with a mouthful of toilet paper, but not when it becomes the habit of an adult. Keep the bathroom door closed and eliminate toilet drinking and rolls of paper strewn about. Boxers seem to have an affinity for used cotton-balls, too!

3. Restrict access to your kitchen garbage. Place the bin in the kitchen sink or behind closed doors. Dispose of your cigarette butts appropriately, as they can cause nicotine poisoning.

4. Electrical cords must be monitored for signs of chewing and/or made inaccessible to your Boxer. Sometimes a nasty-tasting substance can be used to deter your Boxer. Check with your vet for some recommendations.

5. We have all heard the horror stories of Boxers that have gotten into holiday decorations. They are attracted to the bright lights and shiny glass ornaments, so keep a close eye on your Boxer if you have Christmas decorations up.

6. There are many kinds of poisonous plants, so be sure to contact your local veterinarian for a list of any toxic plants that grow in your area.

7. Anti-freeze is highly toxic to dogs and it is a good idea to keep all chemicals safely out of reach of your Boxer, puppy or adult.

About the Author

Jody Mitchell, a stay at home mom and part time veterinarian assistant who has been saved by Boxer dog from car accident. Her amazing experience inspires her to write about Boxer: “The Boxer Chronicle - A Guide to All Things Boxer.” Visit her Website http://www.boxerdogguide.com

The key to having sales pages that convert is to be sure you include a few essential elements. There is a basic formula to writing good copy that has been tested and is proven to work. Once you’ve created a successful sales page, you own a template that you can use repeatedly, customizing it to fit other products. Your template will be like having a golden goose.

Whether you are hiring a copy writer to compose your internet sales page, or you are writing the sales copy yourself, here are the basic necessities of an effective sales page.

Headline: This includes three elements. First, the pre- headline to set-up the main headline and capture the attention of the category of prospects you want to attract.

Next, the main headline, in the largest font you will use anywhere on the page, tells the product’s biggest benefit (a benefit evokes a favorable emotional response). Last, the post-head, which further clarifies the main headline.

The story: This is an emotional grabber that pulls the visitor into the copy so you can present your product and make your offer. It should be benefit driven, showing the reader how they could feel or their life could be better if they owned the product.

Your Credibility: This is especially important on-line, and needs to come early in the letter. Some of the ways you can build credibility include testimonials about real results, that include the full name of the person giving the testimonial. Also, use specific numbers rather than approximations in your copy overall. If you have expertise and credentials related to the product, say so. When applicable, explain product test results. Quote favorable reviews from newspapers or magazines. And give your contact information with an address. This proves you are real. Don’t worry that someone will show up on your doorstep, and if someone calls you, that’s good. You learn from contact with clients.

Benefits: In bullet form, itemize the benefits (not the features) of the product. Prioritize them, and give an overload. It often only takes one benefit to convince a prospect to buy, but each prospect will have their own hot button. Have plenty of possibilities. Bullets are easy to scan.

Specifications and features: Tell exactly what the product is. Give details about what the buyer is getting.

Bonuses. Always include something extra, and make sure it has value - that it could be something people would order the product just to get the bonus. Tell the specific dollar value so you can use that information in the value build- up, or close.

Value build-up: Be explicit about the reasons the price of the product is a good value. Make comparisons to other similar products that are more expensive with less gained. Offer a guarantee if at all possible. Anticipate and counter objections. Create a sense of scarcity. That is to say, give a deadline, explain why they need to act now, and keep your deadline real. Help the visitor feel the pain of not ordering~ exactly what won’t change or get better unless they have your product.

Ordering: First, remember to ask for the order. Make an “Order Now” link. Then, make the ordering process and instructions absurdly clear. Imagine that this is your visitor’s first ever on-line order. Give step-by-step directions. Also, give purchasing options: secure credit card pages and PayPal are most common, but include directions for ordering by check of phone if possible, even though it is rare that anyone does.

Post Script: In effect, this is a one-paragraph summary of your sales page, including a repetition of the most important parts. Also, ask a final time for the order.

After reviewing this list, find good examples by doing a little online research. You wouldn’t ever copy another sales page, of course. Simply look for inspiring examples, and then say it in your own way.

About the Author

M H Ahsan is an India based Journalist working for different print, electronic and new media organizations since last 14 years. He is a writer, director, producer and author of different publications, TV & Film programs and web portals.

Recently a friend of mine was planning a Photo Eurail Adventure. He said he was going to buy 4 or 5 more Compact Flash Cards, so that he would have enough room for all of his photos. “Eben,” I said, “get a Multimedia Storage DVR. When you fill up a card just transfer your images to it.” Then we really started to think of the possibilities. “You can even bring your entire photo collection with you on the trip to Europe. You may as well show off your artwork, instead of just talking about it. Put your Tunes, Movies and Lake Tahoe skiing videos on it.” It was the perfect solution. He was flying back home before the trip, he could show everyone all of his photography and bring all of his music with him.

You have spent years collecting music, movies, TV shows and Photos. Get it together with a PMD Personal . With up to 100Gb memory, these cool players allow you to transfer pretty much all your photos and entertainment and take it everywhere you go. There are a dozen of them out now, all by different companies, each one using different formats with different features which ones best for you? How many giga bytes should you buy? We compare 10 excellent image viewers to help you decide.

Keep It Short and Sweet Equipment Review.

1. Archos AV700 100GB and AV700 40 GB Mobile Digital Video Recorder
The AV700 with its amazing 7” LCD and 480×234 pixel screen is your media companion. It lets you store up to 400 hours of video, 250 movies, 55,000 songs or 1,000,000 photos. A 100GB capacity in an 8-inch machine is huge! You can record and play 1000’s of TV shows and movies. The AV700 lets you get video and music content from Microsoft PlaysForSure web sites. Now you can take all your entertainment with you everywhere you go. Using the Archos AV700 rechargeable battery, you’ll get up to 30 hours of life for music and up to 4 hours for video playback. Transfer via a USB 2.0 connection. Then organize your photos and watch slide shows on the unit’s screen or any TV. Weight 210 oz, Dimensions: 4.2”x8.2”x0.8”

2. Archos AV500 100GB and AV500 30 GB Multimedia Player DVR
The AV 500 has a 4”, 480×272 pixel screen. You can store up to 130 hours of home videos, up to 85 movies, up to 15,000 songs or up to 300,000 photos on the 30 GB capacity. Up to one million photos with the 100GB AV500. It’s the perfect digital photo companion. USB 2.0 high-speed data transfers. Download pictures from your computer. Organize photos and show them in slide shows, record TV programs, movies and home videos directly from your TV, VCR, DVD, cable and watch on the go! Schedule programs up to month in advance. The AV 500 features a music player and stereo speakers. Easily organize songs and customize your music. Archos AV500 Multimedia Player also records in WAV (PCM or ADPCM) and from analog stereo sources. A stereo microphone to record notes or a concert. It even comes with a nice case! Weight: 11.11oz, Dimensions 7.6”x12.4”x2.4”

3. Epson P-4000 80 GB and P-2000 40 GB Multimedia Storage Viewers
The Epson Viewers have a 3.8” LCD with 640×480 pixels. View, store, and playback photos, music, and videos. Plus listen to MP3 and AAC audio files. The Epson’s include rechargeable lithium-ion batteries. Downloading memory cards to the P-2000 is quick and simple. Images are presented in groups of 12, you select a photograph then you can zoom in and move around to check the images details. When you click the display button, it gives you image information including the file size, and other important image information. Once you have viewed and edited your shots you can store the file on the Epson P-4000 80 GB, P-2000 40 GB hard drive. The Epson Storage Viewer has a video interface for connecting to a television, monitor, or projector. The photo viewer has direct printing to some Epson printers without a computer (Epson Stylus Photo R300, R320, R600, and PictureMate). Weight: 1lb, Dimensions: 5.8”x3.3”x1.2”

4. Samsung Yepp YH-999 20 GB Portable Media Center

The Yepp has a 3.5” LCD screen and at less than an inch thick is a Windows based portable multimedia device that makes it easy to store and your valuable photos and play up to 5000 songs, 80 hr. of TV and movies, Movie/Music/Picture Formats: MP3, WMA, WMV and JPEG. Features a USB 2.0 interface. For fast transfers. With the Yepp you can enjoy and share your favorite entertainment with family and friends. It’s simple to sync your music, video and pictures together, Hooks up to a TV or stereo. Yepp it’s got a rechargeable battery. (I couldn’t help it) and even displays album art for your albums. This is a very well designed multimedia device but it’s not mac compatible. Weight: 8oz, Dimensions 3.82”x4.21”x.83”

4. SmartDisk FlashTrax XT 80 GB and XT40GB Digital Multimedia Player
The FlashTrax has a flip up 3.6″ color LCD screen. Transfer, store and share digital images with the ability to zoom and pan. A slide show feature previews photos and allows you to add background music. Thousands of high resolution images fit into this portable multimedia player. It also records and plays movies and TV. Connect FlashTrax XT to a TV or video projector for large screen viewing with family and friends. The FlashTrax XT , watch movies and videos at your desk, in your car or on a plane anywhere. A Compact Flash reader slot is built in and with an adapter the FlashTrax XT transfers images from all popular flash memory cards. Connect FlashTrax XT to your TV and show your photography to family and friends! Weight: 15oz, Dimensions: 3.82”x6.22”x1.38”

6. iRiver PMP-140 40 GB Portable Media Player
The PMP-140 with it’s 3.5” LCD screen lets you take your audio and video media files with you on all your adventures. With an incredible 40 GB of storage is not just for digital photos, it plays full-color, full-motion video, too. The unit has a big 3.5-inch TFT LCD and an audio input so you can load audio from other devices, without a computer. The iRiver PMP-140 doubles as a voice recorder, with its built in mic. Transfer media files to the PMP-140, Via USB 2.0. You can store up to 160 hours of video or up to 1,200 hours of music. The iRiver PMP-140 supports formats MP3 and WMA to WMV and DivX (AVI) video and BMP/JPEG image files. Weight: 2.6lbs, Dimensions: 8.1”x7.5”x3.9”

7. Creative Zen Vision 30 GB Multimedia Player
The exceptional Vision 30 has a 3.7″ SharpPix 640×480 pixel high resolution 262,144 color screen with transflective technology that lets you see the screen, even in bright sunlight! It’s great to bring all your photos and entertainment with you every where you go. Tens of thousands of photos, up to 120 hours of videos, or 15,000 songs. The Zen Vision is not only lightweight and slim, beneath its classy magnesium casing are features that will fulfill all your digital entertainment needs. Store your whole music collection on this player. Listen to over 1000 hours of music, It’s an MP3 player for up to 15,000 songs. Even share your favorite songs with your friends through the built in speaker. A must for all amateur and professional digital photographers. Weight: 8.2oz, Dimensions: 4.88”x2.91”x0.79”

8. The Nikon MSV-01 CoolWalker 30 GB Digital Storage Photo Viewer
The MSV-01’s 2.5” LCD is 490×240 pixels. It’s packed with features yet easy to carry and simple to use. View your digital photos anywhere. Connect CoolWalker to a TV and impress family & friends with your photos on the big screen. It lets you upload data via USB 2.0 and the Nikon MSV-01 is equipped with a data card slot. Plenty of storage space. Store up to 10,000 digital photos. Calculated for 6 mega pixel images stored in JPEG FINE format. Direct printing without the need for a PC is made possible through support of PictBridge. Weight: 12.3oz, Dimensions: 3.2”x5.1”x1.4”

9. JOBO Giga Vu Pro 60 GB and Jobo Giga Vu Pro 40 GB Personal Media Device
The new JOBO Giga Vu Pro Personal Media Device has an adjustable brightness 3.8″ LCD monitor with 320×240 pixels, a touch screen for keyboard entry. WiFi enabled. With an optional Compact Flash WiFi card, the unit can become a node on a wireless network allowing sharing of files with other users. Download your priceless photos in JPEG and RAW file formats. Real Raw Decoding allows the unit to decode RAW formats from Canon, Nikon, and Kodak Pro. Virtually all other RAW formats can be viewed. View 12 thumbnail images per page and a slide show mode (JPEG only). Zoom 1,2,3 or 400% for JPEG and RAW formats. Rename albums, add comments and add keywords to images. You have full control with the JOBO Giga Vu Pro. Play, stop and pause MP3 files. Headphone audio line out. Built in speaker w/volume control. USB 2.0 high speed transfers and Rechargeable Li-Ion battery. Weight: 14.82oz, Dimensions: 5.7”x4.2”x1.5”

10. Apple iPod Photo 60 GB, iPod Photo 30 GB with Video Playback.
The Apple iPod With it’s 2.5” wide screen display holds as many as 15,000 photos. This skinny little mobile media center fits in your shirt pocket with room to spare. You can create your own movies or purchase music videos, Pixar short films, or select TV episodes via iTunes 6. Catch up on your reading with audio books. Create photo slideshows, complete with music. Watch video podcasts, It has a calendar and address book. It’s worth noting that most of the accessories. Get up to 20 hours of battery life. Plus, a bigger display and a new color, black. Weight: 5.5oz, Dimensions: 4.1”x2.4”x0.55”

There’s not much point in listing prices here, you know how quickly they drop on electronics products. Visit KISSERreviews.info to compare prices, read actual customer reviews, see product photos find accessories. You will find KISSERreviews for the Apple iPod Photo, Archos AV700, Archos AV500, Epson P-2000 and P-4000, Samsung Yepp YH-999, SmartDisk FlashTrax, iRiver PMP-140, Creative Zen, and the Nikon MSV-01 CoolWalker. Also for Nikon and Canon Cameras.

For information about, How to Become a Freelance Photographer, visit our unique Freelance Photographer Jobs website at: FreelancePhotographerJobs.com for great ideas. There are a lot of free photography tips, tutorials and travel information there.

I have been a professional photographer at western ski resorts. Starting out in Wyoming. Where I landed my first professional photography job, taking action photos of skiers on the slopes at Grand Targhee. I am a freelance photographer based out of Lake Tahoe, CA.

Here’s the skinny on how to make a leather wallet by hand.  A handmade leather wallet is a gift that will be treasured for years. 

How To Make a Leather Wallet

I suppose if you search far and wide enough you could find the pattern to make a leather wallet from scratch, but why go to all that bother? If you don’t get the holes lines up perfectly and each piece cut just right, it’ll be a mess. Leather wallet kits are made in bulk, precision cut by machine.

Leather Wallet Kits

If you’ve been curious about making a leather wallet, it’s much easier than you think. Buy yourself a leather wallet kit and you’re off to the races. Novaleather.com has a great selection of leather wallet kits, and practically anything you can imagine in leather crafts. A quick search online for “leather wallet kit” will give you lots to choose from. There are tons of pre-stamped designs to choose from, so you should be able to find something to match the leather wallet theme you’re looking for. Some designs even come with a blank area to let you stamp your name on it. If you want to design the cover of the leather wallet by hand, you’ll need a few tools and an idea of how to stamp the pattern. If this is your first time, you might want to talk to somebody about which tools to start with. There are a lot of stamping tools available, but you only need a few to get started. Here’s a quick “how to” guide to give you some ideas.

Preparing The Leather Wallet Cover

The ideal condition for stamping is leather that has been wetted, and then dried until it is cool to the touch. Success depends upon accurate placement of the stamp, and correct pounding of the mallet. A lighter mallet works best on small, delicate impressions and gives more control than a heavier version. Sharp blows leave a nice, crisp impression in the leather. The leather should be a darker brown color at the bottom of the impression. Make sure you hold the stamp firmly on the leather so that it doesn’t wiggle when you’re pounding it. Practice makes perfect here, like anything else in leather working, do some samples first and get a feel for how much pressure you need to exert with the mallet. The leather wallet cover you get in the kit is thick enough to make leather wallets that are quite attractive with the embellishment of various stamps. Seal the leather wallet or any other small leather items you might want to make with Super Sheen leather sealer for a protective barrier that protects against moisture and stains.

Stamping the Leather Wallet Cover

You simply wet the leather, place alignment marks on the leather so that you know where to place the stamp, and then pound the design of the stamp into the leather. Use the skin side of the leather for stamping rather than the flesh side. Try out your stamping skills out on a scrap piece of leather first to get a feel for it.

Tools to Use

• Stamp


• Mallet (lighter for more delicate stamps)


• Board on which to pound the leather

Summary

• After wetting, make sure the leather is allowed to dry until just cool to the touch


• Position the stamp over the leather exactly where you want it


• Hold the stamp firmly when pounding with the mallet


• Use sharp blows of the mallet for crisp results

ABOUT THE AUTHOR

Hey! Need To Know More About Leather?

Here’s How to Get Your Answers Quick and Easy 
Click Here ==>  Leather Craft Secrets